Order by 2:00 a.m., and we'll ship the same day
Price Match Guarantee
Order by 2:00 a.m., and we'll ship the same dayChoose Product
Identify Problem
03
Find Solutions
Freezer not freezing
Brand:Hotpoint
Model:FVF16CWC
Product:Freezer
Featured Video
Top 6 Reasons Freezer Not Freezing?
03:26
Common solutions for: Freezer not freezing
01 - Condenser Coils are Dirty
If the condenser coils are located within the freezer walls, the coils do not require cleaning. However, if the condenser coils can be readily accessed from behind or under the unit, you should clean them every 6 to 12 months by using a soft bristle brush (or a dedicated condenser coil cleaning brush) to wipe off the coils in a circular motion. A vacuum cleaner with a nozzle attachment can also be used for hard-to-reach areas.
Top Solution
02 - Evaporator Fan Motor
The evaporator fan motor draws air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan motor is not working, the freezer will not cool. On most refrigerators, the fan motor will not run when the door is open. To check the evaporator fan motor, open the freezer door and then manually activate the freezer door switch. If the door switch is activated, but the evaporator fan motor won’t run, replace the evaporator fan motor.
Genuine Part
Top Solution
03 - Start Relay
The start relay provides power to the compressor. If the start relay isn’t working properly, the compressor may run intermittently or may not run at all. If the compressor won’t run, the freezer will not cool. To determine if the start relay is defective, unplug the freezer and remove the start relay from the compressor. Use a multimeter to test the start relay for continuity between the start and run terminals. If the start relay does not have continuity, or if it smells burnt, replace it.
Highly Likely
04 - Incoming Power Problem
Confirm the freezer is plugged in and there is power at the wall receptacle. You can plug another small appliance into the receptacle to confirm there is power. If there is no power, check the circuit breakers and GFCI (ground-fault circuit interrupter) outlets, if applicable, to confirm they have not tripped, or inspect any fuses to confirm none have blown. Plugging the unit’s power cord into a ground fault outlet is not recommended, but such an outlet can be reset to restore power by pressing ...in the button on the faceplate.
Highly Likely
05 - Sealed System Problem
If all the refrigeration components seem to be working but the freezer is not cooling properly, there may be a restriction or leak in the refrigeration system. To determine this, you will need to remove the evaporator cover (not applicable to chest freezers) and observe the frost pattern on the coil. Note: The compressor, condenser and evaporator fans should all be running, and the condenser coil should be clean and have good air flow. There should be light frost on most of the coil. If the coil... has frost or ice buildup in only one section, there is likely a restriction or leak in the system. This repair is expensive (maybe cost prohibitive) and should be diagnosed and repaired by a qualified technician.
Highly Likely
06 - Condenser Fan Motor
The condenser fan motor draws air though the condenser and over the condenser coils. If the condenser fan motor is not working properly, it won’t draw air through the condenser, causing the refrigerator not to cool. If the condenser fan motor is not running, check the fan blades for obstructions. Next, ensure that the blades spin freely. If the fan blades do not spin freely, the fan motor bearings are worn out, and the fan motor should be replaced. If no obstructions are present, and the fan bl...ades spin freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Genuine Part
Common
07 - Freezer door left open
If there is a lot of frost accumulation on the food and around the door opening, it is likely the door was not closed properly for a lengthy period. Ensure the door closes properly and that there is no food, racks, or containers obstructing the door.
Common
08 - Power reset
After a power surge or power outage, freezer operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the appliance's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the freezer then switching it back on.
Common
09 - Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor. If the thermostat is not working, the refrigerant system will not get power and the freezer will not cool. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a “click.” If you hear a click, the thermostat is not likely defective. If you do not hear a click, use a multimeter to test the thermostat for con...tinuity. If the temperature control thermostat does not have continuity, replace it.
Less Common
10 - Compressor
The compressor is a pump which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. If the compressor is not working, the freezer won’t cool. However, this is rarely the case. Before replacing the compressor, first check all of the more commonly defective parts. If you have determined that all of the other components are working properly, check the compressor. Use a multimeter to test the continuity between the electrical pins on the side of the c...ompressor. If there is an open circuit, the compressor is likely defective. If the compressor is defective, it must be replaced by a licensed technician.
Genuine Part
Less Common
11 - The Evaporator Coils are Frosted Over
The most common cause for this condition is a problem with the defrost system. The defrost heater turns on several times throughout the day to melt away any frost that may have accumulated on the freezer evaporator coils. If the defrost heater won’t turn on, frost will continue to accumulate on the evaporator coils, and the coils will eventually frost over. To determine if the defrost heater is at fault, use a multimeter to test the defrost heater for continuity. If the defrost heater does not h...ave continuity, replace it. On most chest freezers the evaporator coils are hidden in the walls. Some upright freezers utilize the shelves for the evaporator coils. These types of coils would need to be manually defrosted.
Uncommon But Possible
Shop by Popular Hotpoint Freezer Models
Hotpoint FH15CWF Freezer PartsHotpoint FH20CAB Freezer PartsHotpoint FH25DXAWH Freezer PartsHotpoint FH25DXBWH Freezer PartsHotpoint FV12APB Freezer PartsHotpoint FV15CRB Freezer Parts
Hotpoint FV15CRN Freezer PartsHotpoint FV21CSB Freezer PartsHotpoint FVF16CPB Freezer PartsHotpoint FVF16CRB Freezer PartsHotpoint FVF16CWB Freezer PartsHotpoint FVF16ELB Freezer Parts
Hotpoint FVF16ELC Freezer PartsHotpoint HCM4SMBWW Freezer PartsHotpoint HCM5SMAWW Freezer PartsHotpoint SSD12CRH Freezer Parts