Washer filling when not in use

If you find water in the washing machine drum when not in use, the water inlet valve is the most likely cause. This valve should close completely when the washer is off, but a defective valve can allow water to seep into the tub. Check that household water pressure is at least 20 psi, since low pressure may prevent the valve from closing properly. If your washer is filling with water when off and water pressure is low throughout the house, check for a clogged whole-house filter or contact your local water supplier. Next, inspect the filter screens in the fill hoses and water inlet valve. Sediment or debris can restrict flow or keep the valve from sealing. Unplug the washer, shut off both water supply valves, place a bucket under the hoses, and clean the screens as needed. If the problem continues, replace the water inlet valve. Enter your model number to find the exact replacement part for your specific washing machine, including the correct water inlet valve and compatible fill hose components.

01 - Washing Machine Water Inlet Valve

The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.

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02 - Low Water Pressure from House Supply

The water inlet valve requires good water pressure to shut off properly. If the home's water pressure is too low, the valve may not close fully after the power is shut off causing water to leak into the washer when not in use. If you have a whole house filter it may be clogged and the filter needs to be replaced. If the water pressure is low at all the faucets, you may need to call your local water supplier to determine if the water pressure is sufficient.

Highly Likely

03 - Clogged Screens in Fill Hose or Water Inlet Valve

All water valves have filter screens to prevent particles from clogging the valve or stop the valve from closing. For added protection and easier access, some fill hoses may have screens added to the hose washers/gaskets where the fill hose connects to the homes hot or cold shut-off valve. The screens in the water valve and hoses should be checked and cleaned if necessary. Unplug the machine. Turn off the water supply valves. Get a bucket to catch the remaining water in the hoses. Unthread the hoses from your machine and clean any debris from the filter screens.

Common