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Jenn Air Washer filling when not in use

If your Jenn Air washer is filling with water when off, the water inlet valve is the most likely cause. This valve should close completely when the washing machine is not in use, but a defective valve can allow water to seep into the drum. Before replacing it, check the household water pressure. The valve needs at least 20 psi to operate and shut off properly, and low pressure from a clogged whole-house filter or supply problem can cause a washer to keep filling with water. If pressure is adequate, inspect and clean the filter screens in the fill hoses and water inlet valve. Debris can restrict water flow or prevent the valve from closing. Unplug the washer and shut off both water supplies before removing the hoses, and keep a bucket nearby for trapped water. These checks can help pinpoint why there is water in the washing machine drum when not in use. Enter your Jenn Air washer’s model number to find the exact replacement water inlet valve or other part for your specific washing machine.

01 - Jenn Air Washing Machine Water Inlet Valve

The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.
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02 - Low Water Pressure from House Supply

The water inlet valve requires good water pressure to shut off properly. If the home's water pressure is too low, the valve may not close fully after the power is shut off causing water to leak into the washer when not in use. If you have a whole house filter it may be clogged and the filter needs to be replaced. If the water pressure is low at all the faucets, you may need to call your local water supplier to determine if the water pressure is sufficient.
Highly Likely

03 - Clogged Screens in Fill Hose or Water Inlet Valve

All water valves have filter screens to prevent particles from clogging the valve or stop the valve from closing. For added protection and easier access, some fill hoses may have screens added to the hose washers/gaskets where the fill hose connects to the homes hot or cold shut-off valve. The screens in the water valve and hoses should be checked and cleaned if necessary. Unplug the machine. Turn off the water supply valves. Get a bucket to catch the remaining water in the hoses. Unthread the hoses from your machine and clean any debris from the filter screens.
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Frequently Asked Questions

Why is my Jenn Air washing machine filling with water when it is off?
How do I check the water inlet valve on a Jenn Air washer?
Can low water pressure cause a washer to keep filling when not in use?
How do I clean clogged fill hose or water inlet valve screens?
How do I find the correct Jenn Air water inlet valve for my washer?