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Gibson Washer dispenser not working properly

Is your Gibson washer dispenser not working, or is the washer not dispensing detergent or fabric softener? Start with the water inlet valve, the most likely cause. The dispenser needs adequate water flow, at least 20 psi, to flush detergent and softener from the tray. If household pressure is sufficient, a defective water inlet valve may need replacement. Next, inspect the detergent container and dispenser drawer for clogs, misalignment, or damage. These obstructions commonly cause detergent dispenser problems and fabric softener dispenser problems. The dispenser itself may also be damaged or blocked. If your washer detergent tray is not draining, clean the compartments and check the siphon break or siphon tube for buildup that can leave diluted detergent, bleach, or softener behind. If the mechanical parts are clear, the control board may not be sending power to the dispenser valves or actuator at the correct time. A multimeter can help test for voltage, but disconnect power before servicing. Enter your Gibson washer model number to find the exact replacement water inlet valve, detergent container, dispenser, siphon break, drawer, or control board for your specific washing machine.

01 - Gibson Washing Machine Water Inlet Valve

The dispenser uses water from the inlet valve to flush out the detergent and fabric softener from the dispenser. If the water flow is too slow the dispenser will not distribute the detergent and softener properly. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.
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02 - Gibson Washing Machine Detergent Container

The dispenser's detergent container could be clogged, misaligned, or damaged, and unable to dispense its contents properly. Inspect the detergent container for any damage and replace if necessary.
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03 - Gibson Washing Machine Dispenser

A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the dispenser drawer is obstructed or damaged and not allowing the detergent to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.
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04 - Gibson Washing Machine Siphon Break

Some dispensers use a siphon tube. If the siphon tube gets plugged you may get a diluted mixture of detergent, bleach, or fabric softener remaining in the tray. Make sure the dispenser compartment trays and siphon tubes are clean.
Highly Likely

05 - Gibson Washing Machine Control Board

A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the appliance's control board is not sending power to the dispenser water valves or dispenser actuator at the proper times. You can use a multimeter to help determine if voltage is reaching these components. If not, the control board will need to be replaced.
Common

06 - Gibson Washing Machine Drawer

A washer dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the dispenser drawer is obstructed or damaged and not allowing the detergent, bleach, or fabric softener to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.
Common

07 - Gibson Washing Machine Detergent Dispenser

Most washer dispensers use a water inlet valve to move water through the different dispenser compartments at specified times to dispense the soap or fabric softener. Some models use a diverter motor. If the dispenser is clogged and cannot be cleaned or the water inlet valve is part of the dispenser and no water is flowing through it, the dispenser will need to be replaced.
Common

Frequently Asked Questions

Why is my Gibson washer not dispensing detergent or fabric softener?
Can low water pressure cause my Gibson washing machine dispenser not to work?
How do I test the water inlet valve or dispenser circuit on my Gibson washer?
How do I find the correct Gibson washer dispenser replacement part?
Should I replace the Gibson washer control board if the dispenser is not working?

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