Unlock the Right Part
for Your Repair
Find the exact part you need
Enter your model number to see parts that fit your machine.
Choose Product
Identify Problem
03
Find Solutions
HomeRepair HelpWhirlpool Washer RepairWhirlpool Washer dispenser not working properly Repair
Whirlpool Washer dispenser not working properly
If your Whirlpool washer dispenser is not working, the washer may not be dispensing detergent, bleach, or fabric softener because water is not reaching the dispenser with enough force. Start by checking household water pressure, since the water inlet valve needs at least 20 psi to flush the dispenser. If pressure is adequate, the water inlet valve is the most likely failed part. Next, inspect the detergent container and dispenser drawer for clogs, misalignment, cracks, or other damage. These issues commonly cause detergent dispenser problems and fabric softener dispenser problems. Clean any buildup from the dispenser compartments and check the siphon break or siphon tube, which can plug and leave diluted detergent or softener in the tray. If those parts are clear and functional, the control board may not be sending power to the dispenser valves or actuator at the correct time. Use a multimeter to check for voltage before replacing the board. Enter your Whirlpool washer model number to find the exact replacement water inlet valve, detergent container, dispenser, siphon break, drawer, or control board for your specific washing machine.
01 - Whirlpool Washing Machine Water Inlet Valve
The dispenser uses water from the inlet valve to flush out the detergent and fabric softener from the dispenser. If the water flow is too slow the dispenser will not distribute the detergent and softener properly. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.
Enter model number to search for the required part specific to your product
Top Solution
02 - Whirlpool Washing Machine Detergent Container
The dispenser's detergent container could be clogged, misaligned, or damaged, and unable to dispense its contents properly. Inspect the detergent container for any damage and replace if necessary.
Top Solution
03 - Whirlpool Washing Machine Dispenser
A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the dispenser drawer is obstructed or damaged and not allowing the detergent to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.
Top Solution
04 - Whirlpool Washing Machine Siphon Break
Some dispensers use a siphon tube. If the siphon tube gets plugged you may get a diluted mixture of detergent, bleach, or fabric softener remaining in the tray. Make sure the dispenser compartment trays and siphon tubes are clean.
Highly Likely
05 - Whirlpool Washing Machine Control Board
A washer detergent dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the appliance's control board is not sending power to the dispenser water valves or dispenser actuator at the proper times. You can use a multimeter to help determine if voltage is reaching these components. If not, the control board will need to be replaced.
Common
06 - Whirlpool Washing Machine Drawer
A washer dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the dispenser drawer is obstructed or damaged and not allowing the detergent, bleach, or fabric softener to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.
Common
07 - Whirlpool Washing Machine Detergent Dispenser
Most washer dispensers use a water inlet valve to move water through the different dispenser compartments at specified times to dispense the soap or fabric softener. Some models use a diverter motor. If the dispenser is clogged and cannot be cleaned or the water inlet valve is part of the dispenser and no water is flowing through it, the dispenser will need to be replaced.
Common
Frequently Asked Questions
Why is my Whirlpool washer not dispensing detergent?
Why is my Whirlpool washer detergent tray not draining?
How do I test the water inlet valve on a Whirlpool washer dispenser?
Could the Whirlpool washer control board be causing the dispenser not to work?
How do I find the correct Whirlpool washer dispenser replacement part?