Choose Product
Identify Problem
03
Find Solutions

Washer WiFi not working

01 - Incorrect Password

Verify the password associated with the washer is correct.
Highly Likely

02 - Router Not On or Not Working

Confirm the router is plugged in, there is power at the outlet, and the router is turned on. Try turning the router power switch off and back on to see if the router will reset. If the router is still not working consult your internet provider.
Highly Likely

03 - Wrong Home Network was Chosen

Verify the correct network and password was chosen. If your home network does not show up in the app, choose the"Other" option and enter the network name and password manually.
Highly Likely

04 - Router is Out of Range

Try moving the router closer to the washer. If the router cannot be located closer to the washer a WiFi extender can be purchased.
Less Common