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RCA Washer won't drain

When your RCA washer won't drain, the most likely problem is a blocked or failed drain pump. Small objects, lint, or clothing can get caught in the pump, and a pump that remains noisy during the drain cycle usually needs replacement. If the pump is clear, a faulty control board may not send voltage to it, or the timer may fail to activate the pump at the correct point in the cycle. Next, inspect the drain hose for kinks, crushing, or clogs caused by lint and hair, especially if the washer has moved across the floor. A clogged drain hose can leave standing water in the tub and cause the washing machine not draining symptom. Finally, check the door lock or latch assembly, along with the lid switch on applicable RCA models, for debris that prevents proper operation. Unplug the washer before inspecting parts, and use the wiring diagram and a multimeter when testing for voltage. Enter your model number to find the exact RCA replacement drain pump, control board, timer, drain hose, door lock, or lid switch for your specific washing machine.

01 - RCA Washing Machine Timer

On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
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02 - RCA Washing Machine Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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03 - RCA Washing Machine Control Board

Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
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04 - Drain hose is clogged or kinked

Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed

Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock

Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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07 - RCA Washing Machine Suspension Rod

If a top-load washer is not completing a cycle in addition to not draining, a broken suspension rod could be making the tub unbalanced and unable to spin or agitate properly. Inspect the suspension rods for damage and replace if necessary - it is recommended that all suspension rods be replaced at the same time for more even wear.
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Frequently Asked Questions

Why is my RCA washer not draining?
How do I check the drain pump on an RCA washing machine that won't drain?
What should I check if my RCA washer has standing water?
How do I know whether the RCA washer drain pump, control board, or timer is bad?
How can I find the correct RCA washer drain pump or other replacement part?