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Washer not washing/cleaning clothes

01 - Improper loading

Be aware that putting too much laundry into the washer tub at one time will likely cause unsatisfactory cleaning results. Clothing, towels, and linen need room to move around to absorb water and detergent to properly clean the laundry. Check the owner's manual for loading recommendations.
Highly Likely

02 - Wrong type or incorrect amount of detergent

Too much detergent with soft water will cause oversudsing and poor cleaning results. Adjust the amount of detergent being used to the water hardness and the cycle you choose. High efficiency washers require low sudsing HE detergent. Always use fresh detergent.
Common

03 - Incorrect cycle selected

Choosing the wrong cycle can damage the machine and the clothes. Ensure you are using the correct cycle for the amount and type of clothes being washed. Refer to the owner's manual when necessary.
Common