When your Hotpoint washer won't stop, the most likely cause is water siphoning from the tub because the drain hose is installed too low, sealed tightly in the standpipe, or pushed too far down the drain pipe. The drain hose should end about 30 to 36 inches above the floor in a standpipe or laundry tub. If the washer can drain normally but keeps running, a defective control board is the next likely cause. Inspect the control board for burn marks or shorted components, although it cannot be easily tested. A failed main control board can cause the same washer not stopping problem. Less commonly, the timer may be defective and can be checked with a multimeter using the washer's wiring diagram. These checks can help determine why your washing machine won't stop or why it is stuck on a cycle. Before ordering a Hotpoint replacement part, enter your model number to find the exact control board, main control board, or timer for your specific washing machine. Repair Clinic carries the parts and repair guidance you need to get the washer running correctly again.
01 - Water siphoning from tub
If the water is siphoning from the tub the outlet end of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30 inches to 36 inches (77 centimeters to 92 centimeters) above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can also occur.
Common
02 - Hotpoint Washing Machine Timer
If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
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If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.