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HomeRepair HelpKitchenAid Washer RepairKitchenAid Washer won't stop Repair

KitchenAid Washer won't stop

Won’t your KitchenAid washer stop? Keeps running, or remains stuck on a cycle, check for water siphoning first. The drain hose may be installed too low, sealed tightly at the standpipe, or pushed too far down the drain, allowing water to leave the tub continuously. The hose outlet should generally end 30 to 36 inches above the floor in a standpipe or laundry tub, according to the model's requirements. If the washer drains normally but the cycle continues, a defective control board is the next likely cause. Inspect the control board for burned areas or shorted components, although it can be difficult to test. A faulty main control board can create the same washer not stopping symptom. If both boards appear normal, the timer may be defective. Test the timer with a multimeter and the wiring diagram, then replace it if it fails. These repairs apply to many KitchenAid washing machine models. Enter your model number to find the exact replacement control board, main control board, or timer for your specific washer.

01 - Water siphoning from tub

If the water is siphoning from the tub the outlet end of the drain hose is likely lower than the water level in the tub. The drain hose should terminate between 30 inches to 36 inches (77 centimeters to 92 centimeters) above the floor, depending on the model, in a standpipe or laundry tub. If the drain hose is sealed at the top of the standpipe or excess hose is pushed too far down into the pipe, siphoning can also occur.
Common

02 - KitchenAid Washing Machine Control Board

If the washer can successfully drain the water from the tub then a defective control board could be responsible for the washer not stopping. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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03 - KitchenAid Washing Machine Main Control Board

If the washer can successfully drain the water from the tub then a defective main control board could be responsible for the washer not stopping. The main control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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04 - KitchenAid Washing Machine Timer

If the washer can successfully drain the water from the tub then a defective timer could be responsible for the washer not stopping. You can test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
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Frequently Asked Questions

Why does my KitchenAid washer keep running and not stop?
Can a drain hose make my KitchenAid washing machine not stop?
How do I test the timer if my KitchenAid washer won't stop?
Should I replace the KitchenAid washer control board if it keeps running?
How do I find the correct KitchenAid washer timer or control board?