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Hotpoint Washer damaging clothes

When your Hotpoint washer is tearing clothes, ripping fabric, leaving marks, or causing holes, inspect the wash area before replacing electrical or drive parts. The most likely cause is a damaged washing machine drum assembly or inner tub. Run a cloth slowly around the inside of the drum and tub, including the perforations, to find sharp edges or pieces that catch the fabric. Next, check the drum baffle, agitator assembly, and washplate for cracks, breaks, or jagged edges, since any of these parts can damage clothing during agitation and spinning. Also inspect the tub, agitator, and baffles for foreign objects such as screws, nails, or other debris caught between components. Remove anything you find, but replace any damaged part that could contact clothing. These problems can affect both top-load and front-load designs, although the agitator and washplate apply mainly to top-load Hotpoint washers. Enter your model number to find the exact replacement drum assembly, inner tub, drum baffle, agitator, or washplate for your specific washing machine. Using the correct Hotpoint part helps restore safe operation and prevents additional damage to your clothes.

01 - Hotpoint Washing Machine Inner Tub

If the interior of the inner tub is damaged it can tear clothing during both the agitation and spin cycles. Run a cloth along the interior of the tub to determine if the cloth catches on any sharp pieces that may be sticking out. If this happens, the tub should be replaced.
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Highly Likely

02 - Hotpoint Washing Machine Drum Assembly

If the interior of the inner drum assembly is damaged it can tear clothing during both the agitation and spin cycles. Run a cloth along the interior of the drum to determine if the cloth catches on any sharp pieces that may be sticking out. If this happens, the drum assembly should be replaced.
Highly Likely

03 - Hotpoint Washing Machine Drum Baffle

A broken tub baffle can damage clothing during both the agitation and spin cycles. Inspect all the baffles in the tub for cracks, breaks, or jagged edges, and replace any damaged baffles as required.
Common

04 - Hotpoint Washing Machine Agitator Assembly

A broken agitator can damage clothing during both the agitation and spin cycles. Inspect the agitator for cracks, breaks, or jagged edges, and replace the damaged component if necessary.
Common

05 - Hotpoint Washing Machine Washplate

A broken washplate can damage clothing during both the agitation and spin cycles. Inspect the washplate for cracks, breaks, or jagged edges, and replace the damaged component if necessary.
Common

06 - Object stuck inside tub area

Screws, nails and other objects can get caught in the tub, agitator, or baffles and damage the clothes. Use a flashlight to inspect the inner tub. You can also use a cloth to rub around the tub's interior to see if it catches on anything and remove any stray objects you find. If the inner tub or other interior parts are damaged, the part will need to be replaced.
Common

Frequently Asked Questions

Why is my Hotpoint washer damaging clothes during the wash cycle?
How do I check whether the washer drum or tub is tearing my clothes?
Can a broken agitator or washplate cause a washer to damage clothes?
What object could be causing my washing machine to tear clothes?
How do I find the correct Hotpoint washer part for a clothing damage problem?