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HomeRepair HelpJC Penney Washer RepairJC Penney Washer controls don't work Repair
JC Penney Washer controls don't work
When your JC Penney washer controls are not working, first determine whether the entire display or timer is dead or only a knob fails to operate its control. A damaged washing machine power cord is the most likely cause when the washer has no display or response, especially if you see burn marks, broken insulation, blackened terminals, or exposed wires. Next, test the line fuse and washer fuse for electrical continuity with a multimeter. A fuse with no continuity has blown and must be replaced. If the washer has power but the controls do not respond correctly, inspect the selector knob, timer knob, and control knob. A cracked, stripped, or loose knob may slip on the switch or timer stem instead of turning it, causing washer controls not working symptoms. Depending on the model, the problem may involve the control panel, timer, or selector switch. Disconnect power before inspecting or replacing parts. Enter your JC Penney washer model number to find the exact replacement power cord, fuse, line fuse, knob, timer, or control part for your specific washing machine.
01 - JC Penney Washing Machine Power Cord
If the whole washer display or timer is not working, the washer's power cord could the source of the problem. Inspect the cord for any breaks or burn marks near the terminals. If the terminals appear blackened or wires are exposed through the cord's insulation, you should replace the power cord with a new one.
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02 - JC Penney Washing Machine Line Fuse
If the whole washer display or timer is not working, it's possible the line fuse has blown. You can use a multimeter to test the fuse for electrical continuity. If the fuse has no continuity, you'll know it has blown and will need to be replaced.
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03 - JC Penney Washing Machine Fuse
If the whole washer display or timer is not working, it's possible the washer's fuse has blown. You can use a multimeter to test the fuse for electrical continuity. If the fuse has no continuity, you'll know it has blown and will need to be replaced.
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04 - JC Penney Washing Machine Selector Knob
A washer selector knob needs to be able to engage and rotate the selector switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.
Highly Likely
05 - JC Penney Washing Machine Timer Knob
The washer's timer knob needs to be able to engage and rotate the timer stem for the control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the control.
Highly Likely
06 - JC Penney Washing Machine Control Knob
A washer control knob needs to be able to engage and rotate the switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.
Highly Likely
07 - JC Penney Washing Machine Knob
A washer control knob needs to be able to engage and rotate the switch stem for that control to work. If the knob is cracked or stripped out and just slips on the stem a new knob will need to be installed to properly engage the switch.
Highly Likely
Frequently Asked Questions
Why are my JC Penney washer controls not working?
My washer won't start and the controls don't work. How do I test the fuse?
Why does my washer knob turn but not change the setting?
Could the power cord cause my washing machine controls to stop working?
How do I find the correct replacement part for my JC Penney washer?