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HomeRepair HelpRCA Refrigerator RepairRCA Refrigerator freezer not freezing Repair
RCA Refrigerator freezer not freezing
If your RCA freezer is not freezing, the most likely causes are problems that stop cold air from circulating or prevent the compressor from running. Start with the evaporator fan motor, since a failed or noisy evaporator fan will not move cold air into the compartment and often causes a freezer not freezing while the refrigerator section still seems cold. Next check the freezer door gasket for tears or gaps that let warm air in. A faulty condenser fan motor can also make the refrigerator freezer not cold enough by failing to cool the compressor and condenser coils. Less likely but still possible are a bad control board, a temperature control thermostat that is not calling for cooling, or a failed start relay that keeps the compressor from starting. You can test fan blades by spinning them by hand and use a multimeter to check thermostats and relays for continuity, but if you prefer to replace a part, enter your model number on RepairClinic.com to find the exact replacement part that fits your refrigerator.
01 - RCA Refrigerator Evaporator Fan Motor
The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with two evaporators, there will be an evaporator located in both the freezer and refrigerator compartments. If the evaporator fan is not working, it will not circulate the cold air in the compartment. If this occurs, the refrigerator may still get cold, while the freezer will not get cold or vice versa. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan bla...
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02 - RCA Refrigerator Door Gasket
A freezer door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely
03 - RCA Refrigerator Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the freezer's refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
Common
04 - RCA Refrigerator Control Board
Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board.
Common
05 - RCA Refrigerator Condenser Fan Motor
The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Common
06 - RCA Refrigerator Start Device
A start device, like a start relay, works in conjunction with the start winding to start the compressor. If the start device is defective, the compressor may sometimes fail to run or may not run at all. As a result, the freezer won't be able to freeze. To determine if the start device is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start device does not have continuity between the run and start terminal sockets, replace it. In addition, if the start device has a burnt odor, replace it.
Common
07 - RCA Refrigerator Inverter Board
The inverter board controls the power to the compressor. The main control board monitors the temperatures in the refrigerator and freezer compartments and sends signals to the inverter board. The inverter board varies the compressor speed depending on temperature change and run time.
Common
Frequently Asked Questions
Fridge not cooling but freezer works — what should I check?
Refrigerator not cooling — what parts should I inspect first?
Freezer not freezing — could it be the evaporator fan or door gasket?
How do I enter my model number or part number on RepairClinic to find the correct replacement part?
My refrigerator runs constantly — could a bad condenser fan or start relay cause that?