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HomeRepair HelpHotpoint Refrigerator RepairHotpoint Refrigerator freezer not freezing Repair
Hotpoint Refrigerator freezer not freezing
If your Hotpoint freezer is not freezing, the problem usually comes down to air not being moved or the cooling system not running. The most likely culprit is a bad evaporator fan motor that fails to circulate cold air; try spinning the fan blade by hand and listen for unusual noise or use a multimeter to check winding continuity. Next check the freezer door gasket for tears or gaps that let warm air in. A failing condenser fan motor is another common cause—inspect for obstructions and see if the blade spins freely. Control boards are often blamed but should be replaced only after the fans, thermostat and start components check out. The temperature control thermostat can prevent the system from running if it won’t click or lacks continuity, and a bad start relay can stop the compressor from starting or cause it to run intermittently. If you need parts, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get repair guidance tailored to your unit.
01 - Hotpoint Refrigerator Evaporator Fan Motor
The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with two evaporators, there will be an evaporator located in both the freezer and refrigerator compartments. If the evaporator fan is not working, it will not circulate the cold air in the compartment. If this occurs, the refrigerator may still get cold, while the freezer will not get cold or vice versa. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan bla...
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02 - Hotpoint Refrigerator Door Gasket
A freezer door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Highly Likely
03 - Hotpoint Refrigerator Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the freezer's refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.
Common
04 - Hotpoint Refrigerator Control Board
Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts. If you have determined that all of the other components are working properly, replace the control board.
Common
05 - Hotpoint Refrigerator Condenser Fan Motor
The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.
Common
06 - Hotpoint Refrigerator Start Device
A start device, like a start relay, works in conjunction with the start winding to start the compressor. If the start device is defective, the compressor may sometimes fail to run or may not run at all. As a result, the freezer won't be able to freeze. To determine if the start device is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start device does not have continuity between the run and start terminal sockets, replace it. In addition, if the start device has a burnt odor, replace it.
Common
07 - Hotpoint Refrigerator Inverter Board
The inverter board controls the power to the compressor. The main control board monitors the temperatures in the refrigerator and freezer compartments and sends signals to the inverter board. The inverter board varies the compressor speed depending on temperature change and run time.
Common
Frequently Asked Questions
Freezer not freezing — what parts should I check first?
Fridge not cooling but freezer works — why is the refrigerator warm while the freezer is cold?
Refrigerator not cooling — what are the most common failed parts?
Should I replace the refrigerator control board if my freezer is not freezing?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?