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HomeRepair HelpGibson Refrigerator RepairGibson Refrigerator control panel not working Repair

Gibson Refrigerator control panel not working

If your Gibson refrigerator control panel is not working you can usually narrow the problem quickly. Start with the user control and display board, which is the most common failure when some buttons stop responding or the refrigerator display is not working; if the board has power but won’t respond it likely needs replacing. If the whole dispenser or dispenser buttons are dead, the dispenser control board is the next likely culprit, while a faulty display board can cause partial button failure. Also check for a loose or damaged wire harness between the panel and control board, and on models where the controls are built into the dispenser front panel the entire assembly may need replacement. Finally rule out incoming power issues like an unplugged cord, tripped breaker, or bad outlet. If you need parts, enter your model number on RepairClinic.com to see the exact replacement control board, display board, wire harness, or dispenser front panel that fits your refrigerator and get step by step guidance to complete the repair.

01 - Gibson Refrigerator User Control and Display Board

To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the user control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
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02 - Gibson Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
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03 - Gibson Refrigerator Display Board

To determine if the display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the display board might need to be replaced. Additionally, if the display board is not working, check for power to the display board. If the display board has power, but it isn’t working, replace it.
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04 - Disconnected or Damaged Wire Harness

The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
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05 - Gibson Refrigerator Dispenser Front Panel

On some refrigerator models the user controls are part of the ice and water dispensers front panel. If none of the control panel buttons are working, it's probable the main control board is malfunctioning. However, if some of the buttons on the control panel are still functioning, it's more likely the unit's user control and display is faulty. If this component is sold as part of the dispenser front panel, the entire assembly can be replaced.
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06 - Incoming Power Problem

Ensure power cord is fully inserted into a regular electrical outlet and the outlet is supplying power. Check fuses or circuit breaker if needed. It is best to keep the refrigerator on it's own dedicated circuit and not to use a ground fault receptacle which can interrupt power to large appliances.
Highly Likely

07 - Gibson Refrigerator Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.
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Highly Likely

Frequently Asked Questions

Why is my refrigerator control panel not working?
My fridge water dispenser is not working. What should I check first?
Some control panel buttons work but others do not. Do I need a new display board or the whole dispenser front panel?
How can I tell if the wire harness between the control panel and control board is damaged?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

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