Choose Product
Identify Problem
03
Find Solutions

Frigidaire Refrigerator control panel not working

If your Frigidaire refrigerator control panel not working, start with the user control and display board—press the buttons; if some buttons respond and others do not, the user control/display is the likely culprit and may need replacement. If the whole dispenser or dispenser features are dead, the dispenser control board is the next most likely cause, though a single failed dispenser component should be tested before replacing the board. A separate display board can also fail, so check that the display has power; if it does and the display is blank or unresponsive, replace it. Inspect the wire harness and connectors next, since loose or damaged wiring between the panel and control board will stop buttons from working. On models where controls are built into the dispenser front panel, the entire front assembly may need replacing. Finally, rule out incoming power problems by checking the power cord, outlet, and circuit breaker. For the correct replacement part, enter your model number on RepairClinic.com to find the exact refrigerator control board, display board, or dispenser panel for your fridge.

01 - Frigidaire Refrigerator User Control and Display Board

To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the user control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
Enter model number to search for the required part specific to your product
Top Solution

02 - Frigidaire Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
Top Solution

03 - Frigidaire Refrigerator Display Board

To determine if the display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the display board might need to be replaced. Additionally, if the display board is not working, check for power to the display board. If the display board has power, but it isn’t working, replace it.
Top Solution

04 - Disconnected or Damaged Wire Harness

The wires from the control panel to the control board may be loose or have become disconnected. Make sure the wire harness connectors are tight. A damaged wire harness will need to be replaced.
Top Solution

05 - Frigidaire Refrigerator Dispenser Front Panel

On some refrigerator models the user controls are part of the ice and water dispensers front panel. If none of the control panel buttons are working, it's probable the main control board is malfunctioning. However, if some of the buttons on the control panel are still functioning, it's more likely the unit's user control and display is faulty. If this component is sold as part of the dispenser front panel, the entire assembly can be replaced.
Highly Likely

06 - Incoming Power Problem

Ensure power cord is fully inserted into a regular electrical outlet and the outlet is supplying power. Check fuses or circuit breaker if needed. It is best to keep the refrigerator on it's own dedicated circuit and not to use a ground fault receptacle which can interrupt power to large appliances.
Highly Likely

07 - Frigidaire Refrigerator Main Control Board

The main control board might be defective. However, the control board is rarely at fault for this problem. Before replacing the control board, first check all of the dispenser components. If none of the dispenser components are defective, consider replacing the main control board.
Highly Likely

Frequently Asked Questions

Refrigerator control panel not working — some buttons work but others don’t. Do I need a new user control and display board or the main control board?
My refrigerator display is blank but buttons sometimes work. What should I check first?
Fridge dispenser not working — is the dispenser control board bad or should I test other parts?
How do I check incoming power to my refrigerator control panel?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?

Shop by Frigidaire Refrigerator Parts