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U-Line Refrigerator ice dispenser not working

If your U-Line refrigerator ice dispenser is not working, start by checking the dispenser door since a broken or misaligned door is the most common cause and will prevent ice from passing through. If the door looks fine, the next likely culprits are the dispenser control board or a failed dispenser switch, both of which can stop power to the dispenser; test switches with a multimeter before replacing boards. A faulty crushed/cubed ice solenoid is another common problem, especially if you do not hear the expected clunk when changing modes. The main control board can also affect the dispenser when other components test good. Finally, an ice chute jammed with clumped cubes can block dispensing and is the simplest fix—run warm water through the chute to clear it. Whether you’re troubleshooting an ice dispenser not working, a refrigerator not dispensing ice, or an ice maker not dispensing ice, RepairClinic has the parts and step-by-step guides you need. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.

01 - U-Line Refrigerator Dispenser Door

The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
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Top Solution

02 - U-Line Refrigerator Dispenser Switch

The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
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Highly Likely

03 - U-Line Refrigerator Dispenser Control Board

The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
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Highly Likely

04 - U-Line Refrigerator Main Control Board

A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
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Common

05 - U-Line Refrigerator Crushed/Cubed Ice Solenoid

The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
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Common

06 - Ice chute jammed

The ice chute may be jammed by clumps of cubes frozen together. You can run warm water through the chute to help remove the obstruction.
Common

07 - Power reset

After a power surge or power outage, refrigerator operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the appliance's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the refrigerator then switching it back on.
Common

Frequently Asked Questions

My ice maker is making cubes but the ice dispenser is not working — what should I check?
How do I test the dispenser switch or crushed/cubed ice solenoid?
Refrigerator ice dispenser not dispensing ice even though the freezer is cold — could the control board be bad?
How do I find the right replacement part on RepairClinic.com for my U-Line refrigerator?
The ice dispenser makes noise but nothing comes out — could the ice chute be jammed?