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Refrigerator ice maker not working

icons/refrigerator
Brand:GE
Model:CSW25LSWASS
Product:Refrigerator
Thumbnail for video "Top 6 Reasons Refrigerator Ice Maker Isn’t Working?"
Featured Video

Top 6 Reasons Refrigerator Ice Maker Isn’t Working?

03:45

Common solutions for: Refrigerator ice maker not working

01 - Freezer Temperature is Above 10 Degrees F (-12C)
If the freezer temperature is above 10 degrees Fahrenheit (-12 Celsius), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15 Celsius) for the ice maker to work properly.
Top Solution
02 - Water Inlet Valve
The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If t...he water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve.
Water Inlet Valve
Fits your GE Refrigerator
$87.69
Thumbnail for video "Water Inlet Valve - GE Refrigerator"
2:10

Step-by-Step Water Inlet Valve Replacement

Technician Verified
Difficulty:
Easy
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Highly Likely
03 - Ice Maker Assembly
One component of the ice maker assembly might be defective. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Before replacing the ice maker assembly, check the water inlet valve, water line, and fan. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly.
Ice Maker Assembly
Fits your GE Refrigerator
$198.80
Thumbnail for video "Ice Maker - GE Refrigerator Repair"
3:04

Step-by-Step Ice Maker Assembly Replacement

Technician Verified
Difficulty:
Easy
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Common
04 - Dispenser Solenoid
The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won't open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the d...ispenser solenoid.
Dispenser Solenoid
Fits your GE Refrigerator
$55.74
Thumbnail for video "Dispenser Solenoid - GE Refrigerator"
2:11

Step-by-Step Dispenser Solenoid Replacement

Technician Verified
Difficulty:
Easy
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Common
05 - Dispenser Funnel Guide
The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
Dispenser Funnel Guide
Fits your GE Refrigerator
$85.78
Dispenser Funnel Guide
Fits your GE Refrigerator
$80.90
Common
06 - Low Water Pressure from House Supply
The home may have insufficient water pressure. The water inlet valve supplies water to the ice maker and must have strong water pressure to work properly. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common
07 - Confirm icemaker is On
Make sure the icemaker is turned on and the arm or paddle is able to move freely. On in-door ice-dispensing models, with the door open make sure the indicator light stays on steadily when the ice dispenser flap and door switch are pressed.
Common
08 - Frozen fill tube on ice maker
Low water pressure or a defective water inlet valve can cause the ice maker's fill tube to become clogged with ice, preventing water from entering the ice maker tray. You can unplug the refrigerator to manually defrost in order to thaw out the frozen fill tube, but you should confirm there is strong water pressure at the kitchen faucet and be aware that the water inlet valve may not be functioning properly.
Common
09 - Dispenser door stuck open
If the dispenser door is stuck open, warm air can enter the ice maker compartment causing frost buildup and potentially stopping the ice maker. Remove any items that may be keeping the dispenser door from closing.
Common
10 - Control Board
The refrigerator's control board controls the voltage being sent to the ice maker. If the control board is defective, the ice maker may not work at all. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to determine if voltage is reaching the ice maker after reviewing the refrigerator's wiring diagram.
Control Board
Fits your GE Refrigerator
$275.00
Thumbnail for video "Main Control Board - GE Refrigerator Repair"
2:10

Step-by-Step Control Board Replacement

Technician Verified
Difficulty:
Easy
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Common
11 - Dispenser Door
The dispenser door is opened by a motor, solenoid or actuator arm to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
Dispenser Door
Fits your GE Refrigerator
$24.05Save $222.89 by Fixing it Yourself
Thumbnail for video "Dispenser Door Flap - GE Refrigerator Repair"
2:39

Step-by-Step Dispenser Door Replacement

Technician Verified
Difficulty:
Easy
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Avg. Repair Time:Under 30 minutes
Common
12 - Power reset
After a power surge or power outage, refrigerator ice maker operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the appliance's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the refrigerator then switching it back on.
Common
13 - Wire Harness
A wire harness sends power between the electrical components and the control board or other components. If a wire harness becomes damaged, certain components may not receive the proper power or signals. Check the appropriate wire harnesses for breaks or loose connections. A damaged wire harness will need to be replaced.
Wire Harness
Fits your GE Refrigerator
$36.36
Wire Harness
Fits your GE Refrigerator
$58.22
Less Common
14 - Water Filter
A clogged water filter can restrict the flow of water to the dispenser and prevent the ice maker from working properly. The water filter should be replaced about every six months to maintain proper water flow and ensure water quality.
Water Filter
Fits your GE Refrigerator
$53.74
Uncommon But Possible