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Whirlpool Ice Maker in Refrigerator Compartment Not Working

If the ice maker in your refrigerator compartment is not working, start with the water inlet valve, the most common cause. The inlet valve needs at least 20 psi and electrical power to fill the ice mold; low pressure or no voltage will keep the ice maker from making ice. Next check the dispenser solenoid and actuator pin, which can prevent ice from dropping or cause the ice dispenser not working if they fail. A failed compartment fan motor can raise temperatures enough to stop ice production, so verify the fan runs and test it for continuity. Also test the dispenser door motor for power and operation, since a stuck door will keep the dispenser from releasing ice. Finally inspect the funnel guide and chute for jams or broken pieces that block dispensing. Use a multimeter to check voltage and continuity and replace any faulty components. Enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator and get parts-specific instructions for ice maker repair.

01 - Whirlpool Refrigerator Water Inlet Valve

The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace th...e water inlet valve.
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Common

02 - Whirlpool Refrigerator Dispenser Solenoid

The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
Common

03 - Whirlpool Refrigerator Fan Motor

The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common

04 - Whirlpool Refrigerator Dispenser Door Motor

The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the refrigerator. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.
Common

05 - Whirlpool Refrigerator Motor

The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common

06 - Whirlpool Refrigerator Dispenser Funnel Guide

The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
Common

07 - Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the ice maker and must have strong water pressure to work properly. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common

Frequently Asked Questions

Ice maker not making ice — what should I check?
Freezer cold but fridge warm — will that stop the ice maker from making ice?
Ice dispenser not working — how do I diagnose it?
Refrigerator water dispenser not working — what part usually fails?
How do I find the right replacement part using my model number on RepairClinic.com?