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HomeRepair HelpSamsung Refrigerator RepairSamsung Ice Maker in Refrigerator Compartment Not Working Repair
Samsung Ice Maker in Refrigerator Compartment Not Working
If the ice maker in your refrigerator compartment won’t make ice, start with the water inlet valve — it needs at least 20 psi and electrical power to let water into the mold, and a faulty valve or low water pressure is the most common cause. If the valve checks out, the dispenser solenoid or dispenser door motor can keep the ice from being released; test them for continuity and make sure the actuator pin and door move freely. A failed compartment fan motor can also raise temperatures enough to stop ice production, so listen for the fan or test it with a multimeter. Less often the dispenser funnel guide will be blocked or broken and jam the flow of ice. These checks cover the typical reasons a refrigerator ice maker is not working or an ice dispenser is not working, and they give you the steps to narrow the fault. Enter your model number on RepairClinic.com to find the exact replacement water inlet valve, solenoid, fan motor, door motor, or funnel guide that fits your refrigerator.
01 - Samsung Refrigerator Water Inlet Valve
The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. As a result, the ice maker won’t make ice. The valve requires at least 20 psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace th...
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Common
02 - Samsung Refrigerator Dispenser Solenoid
The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. If the dispenser solenoid is defective, the dispenser door won’t open. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. In addition, check the dispenser actuator pin to ensure that it moves freely. If the dispenser door solenoid does not have continuity, or if the actuator pin does not move freely, replace the dispenser solenoid.
Common
03 - Samsung Refrigerator Fan Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
04 - Samsung Refrigerator Dispenser Door Motor
The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the refrigerator. If the dispenser door motor is defective, the dispenser door won’t open. As a result, the dispenser will not dispense ice. To determine if the motor is defective, first determine if the motor is getting power. If the motor is getting power, but it won’t run, replace it. You can use a multimeter to test the motor for continuity. If the dispenser door motor does not have continuity, replace it.
Common
05 - Samsung Refrigerator Motor
The refrigerator ice maker compartment fan motor assists in keeping the air temperature in the compartment cold enough for the ice maker to make ice. If the fan motor has failed and isn't running, the temperature will rise high enough that the ice maker will be unable to make ice. The fan motor can be inspected to see if it's running when the ice maker should be working. The component can also be tested for electrical continuity to help determine if it's faulty. A faulty fan motor will need to be replaced.
Common
06 - Samsung Refrigerator Dispenser Funnel Guide
The dispenser funnel guide is the component that allows the ice from the ice maker to be properly dispensed. If the guide is obstructed or broken, the ice may not dispense as expected. Inspect the funnel guide or any obstruction or damage and replace if necessary.
Common
07 - Low Water Pressure from House Supply
The home may have insufficient water pressure. The water inlet valve supplies water to the ice maker and must have strong water pressure to work properly. You can check the water flow at the kitchen faucet to help determine if the home's water pressure is sufficient or not.
Common
Frequently Asked Questions
My ice maker is not making ice. What should I check first?
The ice dispenser won't release ice. Why won't my ice come out?
The freezer is cold but the ice maker in the refrigerator compartment isn't making ice. What could be wrong?
How do I test the water inlet valve and dispenser solenoid with a multimeter?
How do I find and order the correct replacement part on RepairClinic.com using my model or part number?