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Cooktop not working

If your cooktop is not working or your cooktop won't turn on, start with the incoming power supply before replacing a component. The most likely cause listed for a dead cooktop is an electrical outlet that is not receiving power. Verify the incoming power at the cooktop connection with a voltmeter (most cooktops are hardwired for 240V). If that appliance also stays off, check your home's circuit breakers or fuses and reset or replace them as appropriate. If the outlet has power but the cooktop remains dead, the problem may be inside the appliance, such as a failed power connection, wire harness, control panel, or main control board. Disconnect power before inspecting or testing internal wiring, and follow the manufacturer's service instructions. For a gas or electric cooktop, never work on live electrical circuits. Once testing identifies a failed part, enter your complete model number to find the exact replacement part for your specific cooktop. Model-specific parts may include a control board, terminal block, wire harness, or another electrical component. This process helps confirm whether your cooktop not working problem is caused by the home's power supply or an appliance failure.

01 - Incoming Power Problem

The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.
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Frequently Asked Questions

Why is my cooktop not working or turning on?
What should I check if my electric cooktop has no power?
Why is one cooktop burner not working when the others do?
How do I find the correct replacement part for my cooktop?
When should a technician repair a cooktop that is not working?