If your microwave door won’t open, won’t close, or the door latch is not working properly, inspect the door hardware in this order. Start with the open lever, which can break or become damaged and prevent the door release from working. Next, check the door spring for damage, followed by the door latch. A cracked plastic door hook may not engage or release the latch correctly, making the microwave door stuck. If those parts are intact, inspect the button spring inside the door open button, then the button itself for a broken internal component. Do not operate the microwave if the door does not close securely or the door hooks and latch cannot engage, because the door interlock system must work correctly. Most door repairs do not require opening the cabinet, but any repair that involves removing the outer cabinet requires caution: the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. The capacitor must be properly discharged before interior work, and this repair may require a qualified technician if you are not familiar with safe discharge procedures. Enter your model number to find the exact replacement open lever, door spring, door latch, door hook, button spring, or button for your microwave.
01 - Microwave Open Lever
Inspect the open lever for damage. If the open lever is broken or damaged, replace it.
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The door hook engages with the door latch to keep the door closed during operation. Since the door hook is made of plastic, it can break due to regular wear. If the door hook is broken, it won’t release the door properly, preventing the door from opening. If the door hook is broken, replace it.
For some microwave models, an open lever is used to release the microwave door. If the door won't open, inspect the lever for any damage and replace if necessary.