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KitchenAid Microwave display not working

If your KitchenAid microwave display is not working, first press every control-panel button. When the buttons are also unresponsive, the control module is the most likely cause. On models without a separate display board, a defective touchpad and control panel can cause a blank microwave screen or clock display. If the display is partially lit or missing segments, the display board is more commonly at fault. When the microwave display is completely dark, either the main control board or display board may be defective. Also confirm the microwave is plugged in, test the wall receptacle with another appliance, and check the circuit breaker. If the control board has power but the digital display still does not work, the control board may need replacement. Enter your model number to find the exact KitchenAid replacement part for your microwave. Some repairs require removing the outer cabinet. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged, so it must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician handle the repair.

01 - KitchenAid Microwave Control Module

A malfunctioning display could be caused by a defective control module. Try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is likely the control module is defective and will need to be replaced.
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02 - KitchenAid Microwave Touchpad and Control Panel

If the microwave does not have a separate display board, then the display not working is likely caused by a defective touchpad and control panel.
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03 - KitchenAid Microwave Main Control Board

If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault.
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04 - KitchenAid Microwave Display Board

If the display isn’t working at all, either the main control board or the display board could be at fault. If the display goes out partially, the display board is more commonly at fault.
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05 - Incoming Power Problem

Confirm the microwave is plugged in and there is power at the wall receptacle. You can plug another small appliance into the receptacle to confirm there is power. If there is no power, confirm the circuit breaker has not tripped.
Highly Likely

06 - KitchenAid Microwave Control Board

Since the control board is a part of the digital display, a defective board could be responsible for a microwave display not working, if the control board has power to it but the display is not working replace the control board.
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Common

07 - Power reset

A microwave display not working may be due to a power outage or power surge. Full operation can sometimes be restored through a power reset by either unplugging the unit's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the microwave then switching it back on.
Common

Frequently Asked Questions

Why is my KitchenAid microwave display not working?
What should I check if my KitchenAid microwave screen is blank but the buttons work?
Can a bad touchpad or control panel cause my KitchenAid microwave display to stop working?
How do I find the correct KitchenAid microwave display or control board part?
Is it safe to replace a KitchenAid microwave display board myself?