When your RCA microwave buttons are not working, test every key on the control panel. If some buttons respond while others are unresponsive, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If none of the microwave buttons respond correctly, the user control and display board is the next likely problem, followed by the main control board and control board. A defective control panel is less common but can also leave the microwave keypad unresponsive. These parts can cause a microwave start button not working, number buttons not working, or the entire microwave touchpad not working. Enter your model number to find the exact replacement part for your specific RCA microwave. Any repair that requires removing the outer cabinet must be handled carefully. The high-voltage capacitor stores a lethal charge even after the microwave is unplugged, so it must be properly discharged before interior work begins. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.
01 - RCA Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.