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Hotpoint Microwave buttons not working

If your Hotpoint microwave buttons are not working, test every button on the control panel to narrow down the failure. If some buttons respond while others do not, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave buttons are all unresponsive, the user control and display board is the top suspect, with the main control board and control board also possible. A defective control panel is less common but can prevent the keypad, number buttons, or start button from working. Before replacing a part, check for stuck or damaged buttons and confirm the microwave has power. Enter your model number to find the exact replacement touchpad, control panel, user interface board, or control board for your specific Hotpoint microwave. Repairs that require opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. The capacitor must be properly discharged before any interior work, and this repair may require a qualified technician if you are not familiar with safe capacitor discharge procedures.

01 - Hotpoint Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

02 - Hotpoint Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

03 - Hotpoint Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

04 - Hotpoint Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Hotpoint Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Hotpoint Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

07 - Hotpoint Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

Frequently Asked Questions

Why are my Hotpoint microwave buttons not working?
What should I check when my Hotpoint microwave start button or keypad is unresponsive?
How do I know whether the Hotpoint microwave touchpad or control board is bad?
How do I find the correct Hotpoint microwave touchpad or control panel replacement part?
Is it safe to repair a Hotpoint microwave when the buttons are not working?