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Gibson Microwave buttons not working

When your Gibson microwave buttons are not working, test every key on the control panel. If some buttons respond while others do not, the touchpad and control panel are most likely defective; on some models, the separate touchpad or membrane switch may need replacement. If no buttons respond correctly, the user control and display board is the next likely cause, followed by the main control board, control board, or, less commonly, the control panel. A microwave keypad that is unresponsive can result from worn contacts, a failed user interface, or a control-board fault, so compare the symptom across all keys before ordering parts. Enter your model number on RepairClinic.com to find the exact replacement part for your specific Gibson microwave, including the correct touchpad, control panel, or board. If diagnosis requires opening the outer cabinet, unplug the microwave first, but do not assume it is safe: the high-voltage capacitor stores a lethal charge even after power is disconnected. The capacitor must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician handle the repair.

01 - Gibson Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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02 - Gibson Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Top Solution

03 - Gibson Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
Top Solution

04 - Gibson Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
Highly Likely

05 - Gibson Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
Common

06 - Gibson Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
Less Common

07 - Gibson Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
Less Common

Frequently Asked Questions

Why are my Gibson microwave buttons not working?
What should I do if my Gibson microwave start button is not working?
How do I test a Gibson microwave touchpad or control board?
How do I find the correct Gibson microwave touchpad or control board replacement part?
Is it safe to repair a Gibson microwave with buttons not working?