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Caloric Microwave buttons not working

If your Caloric microwave buttons are not working, first press each button to see whether only some controls fail or the entire keypad is unresponsive. When some buttons respond but others do not, the most likely cause is a defective touchpad and control panel, followed by a failed touchpad. If none of the buttons respond correctly, the user control and display board is the next likely cause, followed by the main control board, control board, or control panel. These parts may also be described as the membrane switch, microwave keypad, or user interface board. A failed microwave start button, number buttons, or several unresponsive buttons usually points to the touchpad or control electronics rather than a door problem. Enter your Caloric microwave model number to find the exact replacement part for your specific appliance. If the repair requires opening the outer cabinet, unplug the microwave first and use proper safety procedures. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged and must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.

01 - Caloric Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

02 - Caloric Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

03 - Caloric Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

04 - Caloric Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Caloric Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Caloric Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

07 - Caloric Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

Frequently Asked Questions

Why are some Caloric microwave buttons not working?
Why is my Caloric microwave keypad not working at all?
How can I tell whether the microwave touchpad or control board is bad?
How do I find the correct Caloric microwave touchpad or control board?
Is it safe to replace a Caloric microwave keypad or control board myself?

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