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Kenmore Microwave buttons not working

If your Kenmore microwave buttons are not working, test every button on the control panel first. When some buttons respond but others do not, the most likely cause is a defective touchpad and control panel assembly. A faulty touchpad alone is the next likely problem and can cause the microwave start button, number buttons, or other keypad buttons to become unresponsive. If none of the buttons respond correctly, the user control and display board is more likely defective, followed by the main control board, control board, or control panel. Before replacing a part, check for stuck or damaged buttons and confirm that the microwave has power. Enter your model number on RepairClinic.com to find the exact replacement part for your specific Kenmore microwave. Replacing a touchpad, control panel, or electronic board may require opening the outer cabinet. Unplug the microwave first, but remember that the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. The capacitor must be properly discharged before any interior work, and this repair may require a qualified technician if you are not familiar with capacitor discharge procedures.

01 - Kenmore Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

02 - Kenmore Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

03 - Kenmore Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

04 - Kenmore Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Kenmore Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Kenmore Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

07 - Kenmore Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

Frequently Asked Questions

Why are my Kenmore microwave buttons not working?
What should I check if my Kenmore microwave start button is not working?
How do I know whether the touchpad or control board is bad on a Kenmore microwave?
How can I find the correct Kenmore microwave touchpad or control board?
Is it safe to replace a Kenmore microwave keypad or control panel myself?

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