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Whirlpool Microwave buttons not working

If your Whirlpool microwave buttons are not working, press each button to see whether some respond while others do not. When only certain buttons fail, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave buttons are unresponsive across the entire keypad, the user control and display board is the next likely problem, followed by the main control board, control board, or control panel. These parts can affect the microwave start button, number buttons, and other keypad functions, so test the full control panel before ordering a replacement. Enter your model number to find the exact Whirlpool replacement part for your microwave. Replacing the touchpad, control panel, or electronic control board usually requires opening the outer cabinet. Unplug the microwave first, and remember that the high-voltage capacitor stores a lethal charge even after the microwave is unplugged. It must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform this repair.

01 - Whirlpool Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

02 - Whirlpool Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

03 - Whirlpool Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

04 - Whirlpool Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Whirlpool Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Whirlpool Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

07 - Whirlpool Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

Frequently Asked Questions

Why are some Whirlpool microwave buttons not working?
What should I check if none of my Whirlpool microwave buttons are working?
Can I test a Whirlpool microwave touchpad with a multimeter?
How do I find the correct Whirlpool microwave touchpad or control board?
Is it safe to repair a Whirlpool microwave when the buttons are unresponsive?