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HomeRepair HelpGE Microwave RepairGE Microwave buttons not working Repair

GE Microwave buttons not working

If your GE microwave buttons are not working, test every button on the control panel first. When some buttons respond but others are unresponsive, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave keypad is completely unresponsive, the user control and display board is more likely at fault, followed by the main control board, control board, or control panel. These parts manage the microwave's settings and commands, so a failure can make the microwave buttons, number buttons, or start button stop responding even when the microwave has power. Before ordering, enter your model number to find the exact replacement part for your specific GE microwave. Replacing a touchpad, control panel, or electronic board usually requires removing the outer cabinet. Unplug the microwave first, and remember that the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. It must be properly discharged before any interior work begins. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.

01 - GE Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

02 - GE Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

03 - GE Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

04 - GE Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - GE Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - GE Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

07 - GE Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

Frequently Asked Questions

Why are some GE microwave buttons not working?
What should I check if my GE microwave buttons are completely unresponsive?
Can a GE microwave have power but still not work because of the control board?
How do I find the correct GE microwave touchpad or control board?
Is it safe to replace a GE microwave touchpad or control board myself?