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Universal Microwave buttons not working

When your microwave buttons are not working, first press each key to see whether only certain buttons fail or the entire keypad is unresponsive. If some buttons respond while others do not, the most likely cause is a defective touchpad and control panel, followed by a faulty touchpad. If the microwave start button, number buttons, or other microwave keypad buttons do not respond at all, the user control and display board is the most likely problem. A defective main control board can cause the same symptom, while a failed control panel is less common. Before replacing parts, verify that the microwave has power and that the control lock is not enabled. Enter your model number to find the exact replacement touchpad, membrane switch, control panel, user interface board, or control board for your specific microwave. Some repairs require opening the outer cabinet. Unplug the microwave first, and remember that the high-voltage capacitor can store a lethal charge even after power is disconnected. It must be properly discharged before any interior work, so hire a qualified technician if you are not familiar with capacitor discharge procedures.

01 - Universal Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

02 - Universal Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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Top Solution

03 - Universal Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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Top Solution

04 - Universal Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Universal Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Universal Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

07 - Universal Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

Frequently Asked Questions

Why are some microwave buttons not working?
Why are none of my microwave buttons working?
What should I do if my microwave start button is not working?
How do I find the correct microwave touchpad or control board part?
Is it safe to repair a microwave when the buttons are unresponsive?

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