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Panasonic Microwave buttons not working

If your Panasonic microwave buttons are not working, test every key on the control panel. When some buttons respond but others do not, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave keypad is completely unresponsive and none of the buttons work correctly, the user control and display board may be defective. A faulty main control board can cause the same microwave buttons not working symptom, while a defective control panel is less common but still possible. These parts may also be listed as the membrane switch, user interface board, or display board, depending on your Panasonic model. Enter your model number to find the exact replacement part for your specific microwave. Before replacing any control board or opening the outer cabinet, unplug the microwave and use extreme caution. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged and must be properly discharged before interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.

01 - Panasonic Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
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02 - Panasonic Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
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03 - Panasonic Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

04 - Panasonic Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
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Highly Likely

05 - Panasonic Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
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Common

06 - Panasonic Microwave Switch Holder

The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.
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Less Common

07 - Panasonic Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
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Less Common

Frequently Asked Questions

Why are some Panasonic microwave buttons not working?
Why are all of my Panasonic microwave buttons unresponsive?
How do I fix a Panasonic microwave touchpad or control panel that is not working?
How do I find the correct Panasonic microwave button or control board part?
Is it safe to repair a Panasonic microwave when the buttons are not working?