If your Bosch microwave buttons are not working, test every key on the control panel first. When some buttons respond but others do not, the most likely cause is a defective touchpad and control panel assembly. If only the microwave start button or a few keypad buttons are unresponsive, replace the touchpad if it is available separately. When none of the microwave buttons respond correctly, the user control and display board is the most likely failure, followed by the main control board and then the control board. A defective control panel is less common but can also make the microwave keypad unresponsive. Before ordering, enter your Bosch microwave model number to find the exact replacement part for your specific appliance. Control panels and touchpads may be replaced without accessing the high-voltage system, but any repair that requires opening the outer cabinet must be handled carefully. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged and must be properly discharged before interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.
01 - Bosch Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
03 - Bosch Microwave User Control and Display Board
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
The microwave switch holder is the component that houses the door switches behind the control panel. If the switch holder is damaged or misaligned, one of more switches may not be actuated when the microwave door is closed, which may prevent the buttons on the control panel from functioning. You will need to uninstall the control panel and inspect the switch holder to confirm it is in good condition and secured properly. Replace the switch holder with a new one if necessary.