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HomeRepair HelpRCA Microwave RepairRCA Microwave turntable not turning Repair
RCA Microwave turntable not turning
If your RCA microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If it fails the test, replace the turntable motor. A broken or stripped glass tray drive coupling is another highly likely cause, so gently remove it from the motor shaft and check for damage. Also inspect the glass tray support for cracks, wear, or stripped areas. If the motor has continuity, check whether it is receiving power. No incoming power can indicate a defective user control and display board or main control board, although the motor is more commonly at fault. Confirm that the turntable option is enabled if your RCA model has that setting. These checks address common causes of a microwave turntable not turning, microwave not spinning, or microwave plate not turning. Enter your model number to find the exact replacement part for your specific RCA microwave. Do not open the outer cabinet unless you understand proper safety procedures. The high-voltage capacitor stores a lethal charge even after unplugging, so it must be properly discharged before interior work. Use a qualified technician if you are unfamiliar with capacitor discharge.
01 - RCA Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - RCA Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - RCA Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - RCA Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - RCA Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
07 - RCA Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common
Frequently Asked Questions
Why is my RCA microwave turntable not turning?
How do I test or replace an RCA microwave turntable motor?
Could the turntable coupler or roller guide be causing my microwave plate not to turn?
What if the turntable motor is not getting power?
How do I find the correct RCA microwave turntable part?