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Tappan Microwave turntable not turning

If your Tappan microwave turntable is not turning, the turntable motor is the most likely cause. A failed motor can make the microwave plate not turning, even though the microwave heats normally. Unplug the microwave and use a multimeter to test the motor for continuity. Replace the motor if it does not have continuity. Next, inspect the glass tray drive coupling for cracks, stripped teeth, or other damage, then check the glass tray support for the same problems. If the motor has continuity, test whether it is receiving power. If it is not, the Tappan user control and display board or main control board may be defective. Also confirm that the turntable option is enabled, if your model includes that setting. Enter your microwave model number to find the exact replacement turntable motor, coupling, tray support, or control board for your specific appliance. If repairing the microwave requires removing the outer cabinet, use extreme caution. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged and must be properly discharged before interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.

01 - Tappan Microwave Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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Top Solution

02 - Tappan Microwave Glass Tray Support

If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely

03 - Tappan Microwave Glass Tray Drive Coupling

If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely

04 - Tappan Microwave User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common

05 - Turntable option turned off

When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common

06 - Tappan Microwave Touchpad

The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Common

07 - Tappan Microwave Touchpad and Control Panel

The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common

Frequently Asked Questions

Why is my Tappan microwave turntable not turning?
How do I fix a Tappan microwave that is not spinning?
How do I test the Tappan microwave turntable motor with a multimeter?
Can I use my Tappan microwave if the turntable is not turning?
How do I find the correct Tappan microwave turntable motor or coupling?