If your Tappan microwave turntable is not turning, the turntable motor is the most likely cause. A failed motor can make the microwave plate not turning, even though the microwave heats normally. Unplug the microwave and use a multimeter to test the motor for continuity. Replace the motor if it does not have continuity. Next, inspect the glass tray drive coupling for cracks, stripped teeth, or other damage, then check the glass tray support for the same problems. If the motor has continuity, test whether it is receiving power. If it is not, the Tappan user control and display board or main control board may be defective. Also confirm that the turntable option is enabled, if your model includes that setting. Enter your microwave model number to find the exact replacement turntable motor, coupling, tray support, or control board for your specific appliance. If repairing the microwave requires removing the outer cabinet, use extreme caution. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged and must be properly discharged before interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.
01 - Tappan Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
Enter model number to search for the required part specific to your product
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
04 - Tappan Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Tappan Microwave Touchpad
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.