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HomeRepair HelpGibson Microwave RepairGibson Microwave turntable not turning Repair
Gibson Microwave turntable not turning
If your Gibson microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If the motor has no continuity, replace it. Next, inspect the glass tray drive coupling, also called the turntable coupler, for broken or stripped sections, then check the glass tray support or roller guide for the same damage. Confirm that the turntable option is turned on if your model has that setting. If the motor is not receiving power, the user control and display board or main control board may be defective, although either board is less likely than the motor. A stationary turntable can leave hot spots because food is not heated evenly. Enter your Gibson microwave model number to find the exact replacement turntable motor, coupling, tray support, user control and display board, or control board for your appliance. Many repairs are accessible without removing the outer cabinet, but any work that requires opening it involves a high-voltage capacitor that stores a lethal charge even after the microwave is unplugged. The capacitor must be properly discharged before interior work, so use a qualified technician if you are not familiar with that procedure.
01 - Gibson Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Gibson Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
03 - Gibson Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
04 - Gibson Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Gibson Microwave Touchpad
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Common
07 - Gibson Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common
Frequently Asked Questions
Why is my Gibson microwave turntable not turning?
How do I test a Gibson microwave turntable motor?
Can a broken coupling or tray support stop my microwave from spinning?
Could the control board cause my Gibson microwave turntable to stop turning?
How do I find the correct Gibson microwave turntable part?