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HomeRepair HelpCaloric Microwave RepairCaloric Microwave turntable not turning Repair
Caloric Microwave turntable not turning
When your Caloric microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave, access the motor, and use a multimeter to test it for continuity. If the motor has no continuity, replace it. A broken or stripped glass tray drive coupling is another common reason the microwave plate is not turning, so gently pull the coupling from the motor shaft and inspect it. Next, check the glass tray support for damage or worn drive points. If the motor does not receive power, the Caloric user control and display board or main control board may be defective, although the motor is much more likely to fail. Also confirm that the turntable option is turned on if your model has that setting. These checks apply whether the microwave turntable is not turning, the microwave is not spinning, or the carousel is not working. Enter your model number to find the exact replacement turntable motor, coupling, or tray support for your Caloric microwave. Repairs requiring the outer cabinet to be removed involve a high-voltage capacitor that can store a lethal charge even after unplugging. The capacitor must be properly discharged before interior work, and a qualified technician should handle this repair if you are not familiar with the procedure.
01 - Caloric Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Caloric Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - Caloric Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - Caloric Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Caloric Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
07 - Caloric Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common
Frequently Asked Questions
Why is my Caloric microwave turntable not turning?
What should I check if my microwave plate is not turning but the microwave still heats?
Could the Caloric microwave control board be causing the turntable not to spin?
How do I find the correct Caloric microwave turntable motor or coupler?
Is it safe to repair a Caloric microwave that is not spinning?