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HomeRepair HelpQuasar Microwave RepairQuasar Microwave turntable not turning Repair
Quasar Microwave turntable not turning
If your Quasar microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If it has no continuity, replace the motor. Next, inspect the glass tray drive coupling, also called the turntable coupler, for cracks or stripped teeth, then check the glass tray support or roller guide for damage. Confirm the turntable option is enabled if your model has that setting. If the motor is not receiving power, the user control and display board or main control board may be defective, although the motor is much more likely to fail. A microwave plate not turning can create hot spots, so avoid relying on it until the problem is corrected. Enter your Quasar microwave model number to find the exact replacement part for your appliance. Some repairs require removing the outer cabinet. The high-voltage capacitor stores a lethal charge even after the microwave is unplugged and must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician handle the repair.
01 - Quasar Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Quasar Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
03 - Quasar Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
04 - Quasar Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Quasar Microwave Touchpad
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Common
07 - Quasar Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common
Frequently Asked Questions
Why is my Quasar microwave turntable not turning?
How do I fix a Quasar microwave glass plate that is not turning?
How can I test the Quasar microwave turntable motor with a multimeter?
Could the control board be causing my Quasar microwave turntable not to spin?
How do I find the correct Quasar microwave turntable part?