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Bosch Microwave turntable not turning

If your Bosch microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If the motor has no continuity, replace it. Next, inspect the glass tray drive coupling and the glass tray support, also called the roller guide or turntable ring, for broken or stripped parts. Gently lift the glass plate and pull the coupling or support from the motor shaft to check for damage. If the motor is not receiving power, the Bosch user control and display board or main control board may be defective, although the motor is much more likely to fail. Also confirm that the turntable option is turned on if your model allows that setting. A microwave plate not turning can create hot spots, so avoid relying on the oven until the problem is fixed. Enter your model number to find the exact turntable motor, coupling, support, or control board for your Bosch microwave. Any repair that requires opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. It must be properly discharged before interior work, and readers unfamiliar with capacitor discharge procedures should use a qualified technician.

01 - Bosch Microwave Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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Top Solution

02 - Bosch Microwave Glass Tray Support

If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely

03 - Bosch Microwave Glass Tray Drive Coupling

If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely

04 - Bosch Microwave User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common

05 - Turntable option turned off

When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common

06 - Bosch Microwave Touchpad

The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Common

07 - Bosch Microwave Touchpad and Control Panel

The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common

Frequently Asked Questions

Why is my Bosch microwave turntable not turning?
Can I use my Bosch microwave if the plate is not turning?
How do I test a Bosch microwave turntable motor?
Could the Bosch microwave control board be causing the turntable not to spin?
How do I find the correct Bosch microwave turntable part?