An Estate microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave, access the motor, and use a multimeter to test it for continuity. Replace the motor if it fails the test. A broken or stripped glass tray drive coupling is another highly likely cause, followed by a damaged glass tray support or roller guide. Gently pull these parts from the drive motor shaft and inspect them for cracks, worn teeth, or other damage. If your Estate microwave plate is not turning or the carousel is not spinning, confirm that the turntable option is enabled if your model allows you to switch it off. If the motor does not receive power, the user control and display board or main control board may be defective, although the motor is much more commonly at fault. Enter your model number to find the exact replacement turntable motor, coupling, tray support, or control board for your microwave. Any repair requiring removal of the outer cabinet must be handled carefully because the high-voltage capacitor stores a lethal charge even after the microwave is unplugged. It must be properly discharged before interior work, and a qualified technician may be needed if you are not familiar with capacitor discharge procedures.
01 - Estate Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
04 - Estate Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Estate Microwave Touchpad
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.