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HomeRepair HelpSharp Microwave RepairSharp Microwave turntable not turning Repair
Sharp Microwave turntable not turning
Is your Sharp microwave turntable not turning, or is the microwave plate not turning while the oven runs? The most likely cause is a failed turntable motor. Unplug the microwave and use a multimeter to test the motor for continuity. If it has no continuity, replace it. Next, inspect the glass tray drive coupling, which can break or strip where it connects to the motor shaft, followed by the glass tray support or roller guide. If both parts are intact, confirm the turntable option is turned on, if your Sharp model includes that setting. A defective user control and display board or main control board is less common, but possible if the turntable motor is not receiving power. A non-turning tray can create hot spots because food remains in one area. Enter your model number to find the exact replacement turntable motor, coupling, support, or control board for your microwave. Testing or replacing the motor and external tray parts is generally straightforward. Any repair that requires opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. Proper capacitor discharge is required before interior work, and a qualified technician should perform it if you are not familiar with the procedure.
01 - Sharp Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Sharp Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - Sharp Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - Sharp Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Sharp Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
07 - Sharp Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Common
Frequently Asked Questions
Why is my Sharp microwave turntable not turning?
Can a Sharp microwave still heat food if the turntable is not spinning?
How do I test a Sharp microwave turntable motor with a multimeter?
How do I replace the correct Sharp microwave turntable motor or coupler?
Is it safe to repair a Sharp microwave that has a turntable problem?