When your Magic Chef microwave turntable is not turning, the most likely cause is a failed turntable motor. Unplug the microwave and use a multimeter to test the motor for continuity. If it has no continuity, replace the motor. A broken or stripped glass tray drive coupling is another highly likely cause, followed by a damaged glass tray support or turntable roller guide. Remove the coupling and support from the motor shaft and inspect them for wear or damage. If the motor does not receive power, the user control and display board or main control board may be defective, although the motor is much more likely to fail. Also confirm that the turntable option is turned on if your Magic Chef model has that setting. A microwave plate not turning can create uneven heating and hot spots, even when the microwave is otherwise working. Enter your model number to find the exact replacement turntable motor, coupling, support, or control board for your microwave. If you must remove the outer cabinet, use caution: the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. It must be properly discharged before interior work, which may require a qualified technician.
01 - Magic Chef Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
Enter model number to search for the required part specific to your product
02 - Magic Chef Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
04 - Magic Chef Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Magic Chef Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
07 - Magic Chef Microwave Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.