In-stock parts ship the same day
Price Match Guarantee
Price Match GuaranteeIn-stock parts ship the same dayPrice Match GuaranteeIn-stock parts ship the same dayPrice Match GuaranteeChoose Product
Identify Problem
03
Find Solutions
Microwave not working
Brand:Sharp
Model:R-370EK
Product:Microwave
Featured Video
Microwave Not Working? Microwave Oven Troubleshooting
02:13
Common solutions for: Microwave not working
01 - Main Control Board
The main control board might be defective. However, this is rarely the case. Control boards are often misdiagnosed—check all of the more commonly defective parts. If you have determined that all of the other components are working properly,replace the main control board. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to repl...ace the electronic components in a microwave. Only a licensed technician should replace the main control board.)
Top Solution
02 - Incoming Power Problem
The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.
Highly Likely
03 - Diode
The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from working. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery ...or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.)
Common
04 - Power reset
After a power surge or power outage, appliance operation could be temporarily affected. Full operation can sometimes be restored through a power reset by either unplugging the unit's power cord for a few minutes and then plugging it back in or switching off the circuit breaker for the microwave then switching it back on.
Common