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Inglis Dishwasher buttons/controls not working

If your Inglis dishwasher buttons are not working, start with the most common cause: a failed touchpad and control panel, especially if the display works but some buttons do not respond. On some models, the touchpad can be replaced by itself, but on others you will need the full control panel assembly. A bad touchpad is the next likely issue when only certain keys fail, while a power problem should be checked if the dishwasher control panel is not working at all and there are no lights or sounds. It is also worth making sure the dishwasher is not in lock mode, child lock, Sabbath mode, or Demo mode, since that can make it seem like the dishwasher touchpad is not responding. If the controls still will not start a cycle, inspect the door latch and door switch, because the dishwasher may think the door is open. Less often, the main control board is the cause, but it should be ruled in only after the other parts are checked. Enter your model number on RepairClinic.com to find the exact Inglis dishwasher replacement part for your machine.

01 - Inglis Dishwasher Touchpad and Control Panel

First, ensure that the display works. If the dishwasher display is working but the some of the button don’t respond correctly, the touchpad and control panel might need to be replaced. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)
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02 - Inglis Dishwasher Touchpad

First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)
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03 - Incoming Power Problem

If there are no indicator lights or any noise from the dishwasher when it is turned on, it is likely that power is not reaching the dishwasher. Check the circuit breakers and GFCI (ground-fault circuit interrupter) outlets, if applicable, to confirm they have not tripped, or inspect any fuses to confirm none have blown. Plugging the unit’s power cord into a ground fault outlet is not recommended, but such an outlet can be reset to restore power by pressing in the button on the faceplate.
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04 - Dishwasher in lock mode

Many dishwashers have a child lock or “Sabbath” feature which will prevent the buttons from being used when the feature is engaged. The dishwasher could also be in “Demo” mode or another mode which prevents full operation. Consult the dishwasher’s user manual for information regarding locking/unlocking the control panel.
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05 - Inglis Dishwasher Door Latch

If the dishwasher buttons aren't working, it's possible the door latch is malfunctioning and preventing a wash cycle from being started. Inspect the door latch for any damage. you can also use a multimeter to test the micro switch inside the door latch for electrical continuity. If the switch does not have continuity, the switch or latch assembly should be replaced.
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Highly Likely

06 - Inglis Dishwasher Main Control Board

The main control board regulates nearly every function in the dishwasher. If there is a problem with the main control board, it might not send voltage to the dishwasher touchpad, causing the touchpad buttons not to work. Control boards are often misdiagnosed; make sure you test more commonly defective parts before replacing the main control board.
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Highly Likely

07 - Inglis Dishwasher Control Board

The control board regulates nearly every function in the dishwasher. If there is a problem with the control board, it might not send voltage to the dishwasher touchpad, causing the touchpad buttons not to work. Control boards are often misdiagnosed; make sure you test more commonly defective parts before replacing the control board.
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Common

Frequently Asked Questions

Why are my Inglis dishwasher buttons not working but the display still lights up?
My Inglis dishwasher has power but will not start. Could the door latch be the problem?
How do I reset an Inglis dishwasher control panel that is locked or not responding?
What should I check first if my Inglis dishwasher control panel is completely dead?
How do I find the right touchpad, door latch, or control panel for my Inglis dishwasher?
Should I replace the main control board if my Inglis dishwasher buttons still do not work?