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Kenmore Air conditioner remote control not working

If your Kenmore air conditioner remote not working issue has the unit ignoring commands, start with the simple checks before assuming the AC has a major control problem. The most likely cause is the remote control itself, often because the batteries are weak or dead, so install fresh batteries and test it again. If the air conditioner works from the control panel buttons but the air conditioner is not responding to the remote, the remote control may be defective and need replacement. If a new or known-good remote still will not operate the unit, the next likely cause is the main control board, since its infrared receiver must receive the signal from the remote. A failed infrared receiver or control board can make it look like the window AC remote is not working even when the remote is sending properly. Enter your Kenmore air conditioner model number on RepairClinic.com to find the exact replacement remote control, main control board, or other part that fits your specific unit.

01 - Kenmore Air Conditioner Remote Control

First, try replacing the batteries in the remote control. If installing fresh batteries doesn’t solve the problem and you can still operate the air conditioner manually, the remote control might be defective. If you think the remote control is defective, replace it.
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02 - Kenmore Air Conditioner Main Control Board

The main control board has an infrared receiver that receives signals from the remote. If the infrared receiver is not working, the remote control will not be able to communicate with the control board. If you suspect the main control board is defective, replace it.
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03 - Weak or Dead Remote Control Batteries

The remote control is powered by batteries which may have become too weak for the control to work. Replace the batteries with new ones to see if that resolves the issue.

04 - Replace remote control

If the unit responds correctly when the control panel buttons are pressed, but does not respond to the remote control, or only certain functions of the remote control, the remote is likely defective and will need to be replaced. Refer to owner's manual for guidance.

Frequently Asked Questions

Why is my Kenmore air conditioner remote not working?
Why is my Kenmore window AC not responding to the remote but works manually?
Can a bad main control board cause an AC remote control not to work?
How do I find the correct Kenmore air conditioner remote control replacement?
What should I do if only some buttons on my Kenmore AC remote control work?

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